Personal Consultation

We offer store-specific pet services and experiences in addition to retail shopping. Depending on your location, these may include self-service dog wash, nutrition consultations, private shopping appointments, local events, and community programs.

Yes. Most of our locations have a private self-service dog wash station. We provide the wash space, supplies, and cleanup so you can give your dog a bath without managing the mess at home. We use all-natural grooming supplies, with specialty options available at no extra charge.

Yes, available appointment times and booking options depend on location. Visit our book a dog wash page to check availability.

Almost! Most of our locations offer self-service dog wash, but our Crabtree and The Streets at Southpoint locations do not because they are located in shopping malls. Check our dog wash page before visiting for dog-wash availability, pricing, hours, and booking details.

Yes. We offer private shopping appointments for pets and pet parents who need a quieter, more controlled store visit. Private shopping is especially helpful for reactive dogs, anxious pets, and families who would benefit from a lower-stress experience. Contact our private shopping info page to learn more.

A private shopping experience is a scheduled store visit that gives you and your pet a quieter shopping environment. We can provide a more controlled experience for a reactive dog, an anxious pet, or any pet who is more comfortable shopping with fewer distractions.

Yes. We welcome reactive dogs through private shopping appointments designed to make the visit calmer and more manageable. Contact your local Unleashed store to discuss availability and arrange the best time for your dog.

Yes. We work to support pets that need a lower-stress, quieter shopping experience. Contact your local store before visiting so we can discuss your pet’s needs and help determine whether a private shopping appointment is the right fit.

Start by booking a free 10-minute scheduling phone call. During this brief call, we’ll choose the best date, time, and Unleashed location for your in-depth, one-on-one, in-person consultation.After you book, we’ll send you a questionnaire so we can learn more about your pet and what you need help with. The scheduling call gives us a chance to gather any additional information, connect you with the right experienced team member, and arrange your consultation.Your in-person consultation is completely free, as are any follow-up conversations or additional consultations that may be helpful. These appointments give us more time to understand your pet’s needs, review your options without rushing, and create a practical path toward better health and wellness.