I've lived in Raleigh for 2 years, and today was my first trip to an Unleashed store. I am ashamed of myself for the money and time I've spent at petsmart/petco. My trips to the latter 2 are always.... something I dread. I know to expect little help, lack of knowledge about the products on the shelf, and a clutter of products that I (personally) don't believe any PET store should sell (i.e: dog/cat foods that are cheap/unfit for the well being & nutritional needs of an animal). I know, I am critical, but I spend a great deal of time and money in pet stores (a 30lb bag costing $50 lasts maybe two weeks in this house? Not to mention the supplements my spouse and I have been urged to buy to help with our 10month old great danes kidney function, meds, etc). Petsmart/petco are large, unattractive, somewhat uninviting stores.. and as I said before- their employees do not know much about what their store sells- therefore *most* employees aren't good at recommending anything. Unleashed (on Creedmoor Rd in Raleigh) made my entire week this afternoon. Not only were they VERY knowledgeable about everything in the store, they seemed to take genuine interest in my dog who was wih me, Forrest (a 14wk Harlequin Great Dane), as well as an interest in my two at home and the issues we've had. They carry the food I now use (and will continue to use FOREVER! It's an incredible food for giant breeds that's also very easy on tummies! Taste of the Wild Pacific Stream Canine), and they don't bother stocking their store with foods that aren't actually suitable for your furry family. Back to their knowledge- I've been wanting to add a probiotic to the packs food. The employee helping me was so wonderful! He took me through all the things they had in store and helped me pick something to try out and explained further to me the benefits of a probiotic. At checkout I saw some cute smoothie treats for the pack, all natural of course and even though they were already on sale, I ended up getting several for free, just because! The guy and gal working there this evening were just exceptional, and obviously I don't find exceptional service often so I get very excited when I do! To top everything else off- the male employee offered to carry everything to my car so I wouldn't have to manage a 40lb puppy and a 30lb bag of food (and some smoothies). Oh, and once you buy 12 bags of food you get a free bag! That may not mean a lot to some people, but like I said- we go through a LOT of food! WHEW. Summary: Unleashed is an awesome store & I was very impressed all around! If you live in Raleigh, Cary, or Wilmington, check them out!